out of stock products
how would i know when a product has been restocked?
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is it still safe to order products?
yes it is still safe to order our products. we have put in place the necessary safety guidelines and procedures to ensure the safety of our customers and employees.
how long will shipping take?
for products stored in our USA warehouses, shipping is expected to take 3-7 days. for products stored in overseas' warehouses, shipping is expected to take between 15-25 days. thank you for your patience.
will there be shipping delays?
due to our strict adherence to the necessary safety measures as well as the high volume of orders sent our way, please note that there will be some expected delays in shipping. if there are unexpected shipping delays, the first thing we would do is inform you. thank you for bearing with us.
how can i track my order?
fret not as our respective personnel will send you an email to track your order as soon as we receive your orders.
refunds and returns
how can i ask for a refund or return a product?
if you have any issues with a product, feel free to email us at email@example.com and we will get back to you as soon as we can. thank you.